Senior Vice President, Corporate Planning, Performance and Strategy
Living in India with her husband mid-career cemented Richard’s call to service. “The poverty there was so overwhelming,” she says. “It made me realize that I needed to do something to help people every day back home.”
Today, Richard ensures that NeighborWorks is able to help people and communities grow and thrive by keeping the organization focused on achieving its strategic plan. To do this, she and her team provide advice and counsel on developing scorecards, measuring the effectiveness and impact of the organization’s work, ensuring data integrity and usefulness, and undertaking various analyses as requested by senior leadership and network members.
“One of the things I’m most proud of about this work is that it nurtures a culture of inquiry at NeighborWorks,” says Richard. “To continue to be successful, we need to be rigorous about how we measure our success and quantify the impact of the work we do.”
Richard joined NeighborWorks after working six years at Amtrak. For three of these years, she was senior director for financial planning, a role in which she was responsible for capital planning and monitoring the operating budgets of two of the corporation’s largest departments. For the other three years, she was senior director for strategic planning. Richard also served three years as the treasurer of the United Nation’s Women’s Association in New Delhi, India, a local charity that ran a kindergarten.
Richard holds a master’s degree in development economics from Cambridge University and a master’s in economics from the London School of Economics. She completed her undergraduate studies at Cornell University.